Going to court is slow, expensive and public, and it turns a business disagreement into a fight. For that reason, businesses increasingly settle their disputes by other means: by talking, by bringing in a neutral helper, or by agreeing that an expert will decide. These methods are called alternative dispute resolution, or ADR.
For an accountant, the practical value is large, because commercial contracts, partnership agreements and insurance policies usually contain an arbitration clause, and advising a client on which route to take is a common request. The exam asks for the types of ADR, the advantages over litigation, and above all the essentials and procedure of arbitration.
This topic covers the meaning of ADR and its types (negotiation, mediation, mini-trial, ombudsman, facilitation, fact-finding, med-arb, the multi-door courthouse and conciliation), the advantages and limitations of ADR, arbitration under the Arbitration and Mediation Act 2023 (the agreement, the tribunal, procedure, the award and its enforcement), the essentials of arbitration, and conciliation.
In 30 seconds
ADR is a group of flexible approaches to resolving disputes more quickly and cheaply than adversarial court proceedings, usually with an impartial third party or “neutral”. The types are negotiation (no third party), mediation (a neutral helps, with no power to decide), mini-trial, ombudsman, facilitation, fact-finding, med-arb, the multi-door courthouse and conciliation. Arbitration is a process in which a neutral arbitrator makes a binding decision after a hearing.
It is governed in Nigeria by the Arbitration and Mediation Act 2023. The arbitration agreement must be in writing (which may be electronic). If the parties do not agree on the number of arbitrators there is one. The award must be made within 90 days, states its reasons, date and place, and is signed by the majority. A party aggrieved may apply to set it aside within three months.
The court enforces a recognised award. The essentials include a justiciable dispute, a voluntary legal agreement with a Scott v Avery clause, a formal reference, a decision according to law, and a final and binding award.
Meaning of ADR
For a long time litigation dominated the idea of dispute resolution and justice. Its focus is judicial intervention by an adversarial procedure between parties, whether natural persons or companies. The trend now is to de-emphasise adjudication and to resort to ADR methods.
ADR is a group of flexible approaches to resolving disputes more quickly and at lower cost than the tedious road of adversarial proceedings. It covers Negotiation, Mediation, Conciliation, Mini-trial, Case Evaluation and many hybrids. These mechanisms are alternatives to the traditional court process. They usually use impartial intervenors, called third parties (however many parties are in the dispute) or neutrals.
Some writers define ADR more broadly as finding better ways to resolve disputes, including disputes that never reach a court. Others stress the need to relieve the burden on the courts. November 2021 asked for a brief explanation (2 marks) and three mechanisms (3 marks). The examiners accepted: arbitration, mediation, conciliation, negotiation, facilitation and settlement conference.
Types of ADR
| Type | What it is |
|---|---|
| Negotiation | A voluntary, unstructured and usually private process in which the parties reach a mutual agreement themselves. It is informal and the disputants have total control. There is no third-party facilitator. They present their own case, and may or may not appoint lawyers. It is the fastest, cheapest, most private, least complicated and most party-controlled process |
| Mediation | A negotiation with the help of a neutral third party. It is voluntary and facilitative. The mediator has no authority to make a decision binding on the parties, but uses procedures and skills to help them reach a settlement by agreement. Even if he gives a view on the merits, it does not bind them, and he cannot impose it, since mediation is inherently consensual. The Arbitration and Mediation Act 2023 provides for international commercial mediation, domestic commercial mediation and domestic civil mediation |
| Mini-trial | Counsel for each side presents the legal, factual and evidential case to an official with authority to settle and to a neutral adviser. The parties can then judge the strength of their positions and decide whether to settle or litigate. If they cannot agree, the adviser gives an opinion on the probable outcome at trial. It is not binding, but often leads to confidential settlement talks |
| Ombudsman | A third party who receives and investigates complaints against an institution from its constituents, clients or employees. He may bring an apparent injustice to the attention of senior officials, advise complainants, propose a settlement, or propose systemic change. He is often a staff member of the institution or of a government agency |
| Facilitation | A collaborative process to help a group with divergent views reach a goal to everyone’s satisfaction. The facilitator is a neutral process expert who avoids contributing to the substance and helps the parties reach consensus on complex issues |
| Fact-finding | Mostly used in public-sector collective bargaining. The fact-finder has no power of a judge or arbitrator and cannot make a binding decision. He uses the parties’ information and his own research to make recommendations. They do not bind, but they can pave the way for further negotiation and mediation |
| Med-Arb | An innovation in which the Med-Arbiter is authorised by the parties to serve first as mediator and then as arbitrator, and as arbitrator he resolves the issues that mediation did not |
| Multi-door courthouse | The idea of Professor E. A. Sander: a variety of dispute resolution services in one place with a single intake desk that screens clients. The court is no longer the only “door” to justice. Other doors include arbitration, fact-finding and mediation. Nigeria has two: the Lagos Multi-Door Court House and the Abuja Multi-Door Court House |
| Conciliation | The parties to an agreement seek amicable settlement. It is characteristically non-adversarial, and the objective is to resolve the matter amicably. Explained below |
Section A past questions asked for the process that helps a group with divergent views reach a common goal (facilitation), and the November 2020 paper asked which is an alternative to a law suit (mediation).
Advantages of ADR over litigation
A past question asks for four. The reasons why people use arbitration rather than self-help or litigation include:
- It gives a cordial and peaceful environment, not the adversarial system of the courts, which is more convenient and dignified.
- Parties can appoint an expert on the subject matter to hear and decide the issue.
- It is cheaper than litigation.
- It is faster. Court proceedings suffer frequent adjournments, whereas commercial arbitration has no pleadings and the award comes within 90 days.
- It is more private, with none of the publicity that may harm a party’s image in civil litigation.
- It is less technical and less tortuous than court proceedings, with simple, well-defined rules that parties can agree to adopt.
- There is strict adherence to natural justice, as in the courts.
- States and multinational companies prefer arbitration to international litigation.
Limitations
The current syllabus adds that ADR has limits:
- its enforceability may be limited;
- the bargaining powers of the parties may be unequal;
- there is no formal precedent, as there is in judicial decisions;
- it depends on the willingness of the parties; and
- the arbitrator, mediator or conciliator may be biased or prejudiced.
Arbitration
Arbitration is a process of dispute resolution in which a neutral third party called the arbitrator makes a decision after a hearing at which both parties have made representations (November 2020, 5 marks, with the award). Where it is voluntary, the parties select the arbitrator, who has power to give a binding judgment.
It is compulsory where one party’s consent is enforced by statute, as with labour disputes under the Trade Disputes Act. An arbitrator may be legally qualified, but usually has special knowledge of the subject matter. Arbitration clauses are common in insurance contracts and partnership agreements.
Essentially, arbitration means commercial arbitration, whether or not a permanent arbitral institution runs it. International contracts include arbitration clauses, and the machinery for international commercial disputes includes the International Chamber of Commerce in Paris, the London Court of Arbitration, the UNCITRAL Arbitration Rules and the Convention on the Settlement of Investment Disputes.
Awards of international commercial arbitration are enforced under the New York Convention (Convention on Recognition and Enforcement of Foreign Arbitral Awards), to which Nigeria is a party.
The Arbitration and Mediation Act 2023
The statute that governs arbitration practice and procedure in Nigeria is the Arbitration and Mediation Act 2023. The previous syllabus referred to the Arbitration and Conciliation Act 2004. The two differ on some points below, so older past-paper answers may not match. This page follows the current syllabus.
- The agreement (section 2). An arbitration agreement may be an arbitration clause in a contract or a separate agreement, but it must be in writing, which may be electronic.
- Binding effect (section 1(3)). The agreement is binding and enforceable against each party, to the exclusion of any other dispute resolution method, unless the agreement provides otherwise or is void.
Composition of the tribunal (sections 6 and 7)
May 2021 asked how an arbitral panel is composed (3 marks). The parties may agree the number of arbitrators. If they do not, there is one arbitrator. Where the parties have not agreed on the details:
- Three arbitrators: each party appoints one, and the two appoint the third, failing which an arbitral institution in Nigeria, or the court, as the appointing authority designated by the parties, makes the appointment.
- One arbitrator: if the parties fail to appoint within 30 days after one party requests in writing that the dispute be referred to arbitration, the designated arbitral institution or the court appoints the sole arbitrator.
An arbitral tribunal is competent to rule on its own jurisdiction. It may order interim measures of protection at a party’s request, to preserve the subject matter pending the decision.
Conduct of the proceedings
- The parties must be treated equally and given the opportunity to present their cases.
- The place of arbitration is fixed by the tribunal, having regard to the matter and the convenience of the parties.
- The tribunal may appoint experts and order witnesses to attend.
Procedure
The agreement must include an arbitration clause, the Scott v Avery clause, under which the parties commit in advance to submit any dispute to arbitration. It indicates how to start, the rules, and how to appoint the panel. The initiative comes from the claimant, and sometimes the court appoints the arbitrator.
- The arbitrator starts at once. Procedure is agreed.
- The claimant files his claim, and the respondent files a defence, which may include a counterclaim. Terms of reference may be drawn up and agreed.
- Documents are tendered and exchanged, so no party is taken by surprise.
- Witnesses can be summoned by subpoena. The rules of evidence apply only so far as they prevent injustice. Preliminary objections may be raised, and parties may address the arbitrator.
- The award must be made within ninety days.
The award
- The decision is by majority. A mutual settlement before the end ends the proceedings.
- The award states its reasons, date and place and is signed by the majority of arbitrators (November 2020).
- Both parties receive copies. It is expected to be final and binding.
Challenge and enforcement
- A party who is aggrieved may apply to the court within three months to set the award aside (Taylor Woodrow (Nig) v S.E. GmbH). The court may remit the award to the arbitrator or set it aside (Governor of Niger State v Albishir). It has no power to alter the award. Usually the losing party applies.
- An award is recognised as binding and, on written application to the court, is enforced. An aggrieved party may ask the court to refuse recognition or enforcement for misconduct.
- Once enforcement is ordered, the winner may levy execution under the Sheriff and Civil Process Law.
- A foreign award against an organisation in Nigeria must first be registered under the Reciprocal Enforcement of Judgments Act (for example, a United Kingdom award). Enforcement is then sought by originating summons.
Essentials of arbitration
March/July 2020 asked for four elements (8 marks) and May 2024 for six (6 marks). The syllabus gives eight essentials, and the examiners listed the same eight in May 2024:
- a dispute between the parties about a point of law or fact;
- the dispute must be justiciable;
- the parties must voluntarily agree to resolve it through a third party;
- the agreement to arbitrate must not be illegal;
- the parties must have inserted the Scott v Avery clause, committing them to arbitrate present or future disputes;
- there must be a formal reference of the dispute to the decision of the third party;
- the third party must be required, expressly or impliedly, to decide according to law; and
- it must be a term of the contract that the award is final and binding and the parties act in good faith.
The March/July 2020 examiners listed these elements in a different form:
- the parties must agree to arbitrate
- the issues must be justiciable
- the seat or place must be agreed
- the language must be acceptable
- the parties must agree the applicable law
- the dispute must be capable of compromise by accord
- the parties must agree to abide by the decision
Either list earns marks if the points are correct and clearly stated.
What can and cannot be referred to arbitration
May 2023 asked for two of each (4 marks). The examiners gave:
| Can be referred | Cannot be referred |
|---|---|
| Disputes on justiciable issues; disputes that can be compromised by accord; domestic issues between spouses; disputes withdrawn from court by agreement of the parties | Disputes arising from illegal contracts; disputes arising from void transactions; disputes of a criminal nature; disputes relating to indictment for a public offence |
Conciliation
The parties to any agreement may seek an amicable settlement by conciliation. It is non-adversarial, aimed at getting the matter resolved amicably. May 2022 asked for its purpose and the composition of the body (4 marks).
- The parties appoint a conciliation body of one or three conciliators. If one, the parties appoint him jointly. If three, each party appoints one and the parties appoint the third jointly.
- The parties may appear in person or through legal representatives.
- After hearing them, the body submits its terms of settlement. If they are accepted, the body draws up and signs a record of settlement.
- If the parties do not accept the terms, the dispute goes to arbitration, or the parties may go to court.
Many disputes between employers and employees are resolved by conciliation.
Conciliation compared with arbitration
| Conciliation | Arbitration | |
|---|---|---|
| Aim | Amicable settlement by agreement | A decision after a hearing |
| Third party | Proposes terms. The parties must accept them | The arbitrator decides |
| Binding? | Only if the parties accept and sign the record of settlement | The award is final and binding |
| If it fails | Arbitration or court | Setting aside within three months, or enforcement |
Working through the rules
Which method?
| Facts | Method |
|---|---|
| Two directors talk and settle their disagreement privately without a lawyer | Negotiation |
| A neutral person helps two companies reach an agreement but cannot impose a decision | Mediation |
| A neutral person decides the dispute after hearing both sides, and the decision binds them | Arbitration |
| An institution’s official investigates a customer’s complaint against the institution | Ombudsman |
| A neutral adviser hears counsel’s presentations and gives a non-binding opinion on the probable result | Mini-trial |
| The same neutral first mediates, then decides the issues that remain | Med-Arb |
Appointing arbitrators in figures
A contract says disputes shall go to arbitration but does not say how many arbitrators. There is one. If the parties then fail to agree on him within 30 days after one gives written notice, the designated arbitral institution or the court appoints him. If the contract had said three, each party would appoint one and the two would appoint the third.
Challenging an award
An award is made on 1 March. The losing party has until about 1 June, that is, three months, to apply to set it aside. If no application is made, the winner may apply for recognition and enforcement.
Worked problems
Problem 1: Precious and Praise
Scenario. Precious and Praise agreed in their contract that any dispute would be finally decided by an arbitral tribunal. A dispute has arisen, and they do not know how arbitrators are appointed. Advise them, and state the advantages of arbitration over the courts.
- The agreement. The arbitration clause is a valid agreement to arbitrate, if in writing.
- Appointment. They may agree the number. If they have not, there is one arbitrator. For three, each appoints one and the two appoint the third. If a sole arbitrator is not appointed within 30 days after a written request, the designated arbitral institution or the court appoints.
- Advantages. It is cordial, may use an expert, is cheaper and faster (award within 90 days), private, less technical, and respects natural justice.
Problem 2: Chief Odu and Mr Akpabio
Scenario. Chief Odu employed Mr Akpabio with an understanding that the business could become a partnership if both were satisfied after three months. They fell out almost at once. Four mutual friends formed themselves into a panel, heard the parties, and made awards on the footing that they were equal partners. Chief Odu is dissatisfied and has commenced an action to nullify the awards. Advise both parties.
- The rule. A valid arbitration needs an agreement by the parties to submit the dispute to arbitration, including the appointment of the arbitrators.
- The application. The parties never agreed to arbitrate. The friends set themselves up on their own initiative. The procedure for referring a matter to arbitration was not followed.
- Advice. The proceeding is flawed and does not stop a party from going to court. An aggrieved party may in any case apply to set aside an award within three months (Taylor Woodrow). Chief Odu’s action is likely to succeed.
Problem 3: the foreign award
Scenario. A United Kingdom arbitral tribunal awards damages against a Nigerian company. The claimant wants to enforce it in Nigeria. Advise.
- The rule. A foreign award against a Nigerian organisation must first be registered under the Reciprocal Enforcement of Judgments Act.
- The next step. The claimant then applies to the court for enforcement by originating summons, and may levy execution under the Sheriff and Civil Process Law.
- Note. Enforcement of international commercial awards is governed by the New York Convention, to which Nigeria is a party.
Problem 4: a dispute that cannot be arbitrated
Scenario. A company and a supplier agree to refer to arbitration a dispute over a contract to smuggle goods. Is the dispute arbitrable?
- The rule. The agreement to submit to arbitration must not be illegal, and disputes arising from illegal contracts cannot be referred to arbitration.
- Advice. The dispute is not arbitrable.
Questions that have been asked on this topic, and how to answer them
| Question theme | What a full answer contains |
|---|---|
| Meaning and mechanisms of ADR (November 2021 Q1(d), 5 marks) | A legal method of resolving disputes as an alternative to litigation, and three mechanisms |
| Elements and essentials of arbitration (March/July 2020 Q4(c), 8 marks; May 2024 Q6(c), 6 marks) | Four to six of the eight essentials, or the examiners’ list |
| Arbitration and arbitral award (November 2020 Q5(a), 5 marks) | Definition, with the contents of the award |
| Composition of an arbitral panel (May 2021 Q5(d), 3 marks) | Number, and three arbitrators each appointing one, with the third jointly |
| Conciliation (May 2022 Q6(c), 4 marks) | Purpose, one or three conciliators |
| Disputes that can and cannot be arbitrated (May 2023 Q6(c), 4 marks) | Two of each, from the table |
| Advantages of ADR over litigation (four advantages) | Four from the eight |
Common mistakes in the exam
- Saying a mediator can impose a decision. He cannot.
- Saying an arbitration award is not binding. It is final and binding, subject to challenge.
- Saying the court may alter an award. It may remit or set aside, but not alter.
- Missing the three-month period for setting aside, or the 90-day period for the award.
- Giving three arbitrators as the default. Under the 2026 text, if the parties do not agree, there is one.
- Forgetting that the arbitration agreement must be in writing.
- Confusing conciliation (non-adversarial, proposed terms) with arbitration (a decision).
- Listing fewer than the required essentials, or forgetting the Scott v Avery clause.
- Forgetting to register a foreign award before enforcing it.
Quick revision
- ADR: negotiation, mediation, mini-trial, ombudsman, facilitation, fact-finding, med-arb, multi-door courthouse (Lagos, Abuja), conciliation, arbitration.
- Advantages: cordial, expert, cheaper, faster (90 days), private, less technical, natural justice. Limits: enforceability, unequal bargaining, no precedent, depends on willingness, bias.
- Arbitration: Arbitration and Mediation Act 2023. Agreement in writing. One arbitrator by default, or three (each appoints one, two appoint the third). 30 days. Award by majority, reasons, date, place, signed, within 90 days. Set aside in three months. Foreign awards: register first.
- Essentials: dispute, justiciable, voluntary, legal, Scott v Avery clause, formal reference, decide by law, final and binding.
- Conciliation: non-adversarial, one or three conciliators, record of settlement, else arbitration or court.
Practice questions
These are original questions written in the style of the Institute of Chartered Accountants of Nigeria (ICAN) exam. Try each one before you open the answer. Full model answers follow the written questions.
Section A style: multiple choice
Question 1. A process in which a neutral person helps the parties negotiate but cannot impose a decision is:
- Mediation
- Arbitration
- Litigation
- Compulsory arbitration
Show the answer
A. An arbitrator decides.
Question 2. The multi-door courthouses in Nigeria are in:
- Lagos and Abuja
- Kano and Enugu
- Ibadan and Benin
- Port Harcourt and Jos
Show the answer
A. The idea was Professor E. A. Sander’s.
Question 3. An arbitration agreement must be:
- Oral
- In writing, which may be electronic
- Registered at the Corporate Affairs Commission (CAC)
- Under seal
Show the answer
B. Section 2 of the Arbitration and Mediation Act.
Question 4. If the parties do not agree on the number of arbitrators, the tribunal has:
- One arbitrator
- Three arbitrators
- Five arbitrators
- Seven arbitrators
Show the answer
A. Under the current syllabus.
Question 5. An award must be made within:
- 30 days
- 60 days
- 90 days
- 6 months
Show the answer
C. It states reasons, date and place.
Question 6. A party aggrieved by an award may apply to set it aside within:
- 14 days
- One month
- Three months
- One year
Show the answer
C. Taylor Woodrow v S.E. GmbH.
Question 7. The clause in which parties commit in advance to refer disputes to arbitration is the:
- Scott v Avery clause
- Negative pledge clause
- Exemption clause
- Objects clause
Show the answer
A. It is one of the essentials.
Question 8. A foreign arbitral award against a Nigerian company must first be:
- Registered under the Reciprocal Enforcement of Judgments Act
- Ignored
- Published
- Reduced by the court
Show the answer
A. Then enforced by originating summons.
Question 9. Which is NOT an advantage of ADR over litigation?
- Privacy
- Speed
- Strict adherence to formal precedent
- Lower cost
Show the answer
C. ADR has no formal precedent, which is a limitation.
Question 10. A conciliation body consists of:
- One or three conciliators
- Seven judges
- Five members
- Two registrars
Show the answer
A. With three, each side appoints one, and the third is appointed jointly.
Section B style: written questions
Question 11 (10 marks). (a) Define ADR. (2 marks) (b) State FOUR types of ADR and explain TWO. (5 marks) (c) State THREE advantages of ADR. (3 marks)
Question 12 (10 marks). (a) State SIX essentials of arbitration. (6 marks) (b) State the composition of an arbitral tribunal. (4 marks)
Question 13 (20 marks). Zeta Ltd and Omega Ltd have a contract with an arbitration clause. They did not state the number of arbitrators. A dispute arose and an arbitrator made an award in 120 days. Omega wishes to challenge it five months later. Zeta wants to enforce. (a) State the number of arbitrators and the appointment procedure. (5 marks) (b) Advise on the 120 days.
(3 marks) (c) Advise on Omega’s challenge. (6 marks) (d) Explain how Zeta enforces the award. (3 marks) (e) State TWO disputes that cannot be arbitrated. (3 marks)
Model answers
Show the model answer to Question 11
(a) Definition. ADR is a group of flexible approaches to resolving disputes more quickly and at lower cost than adversarial court proceedings, usually using an impartial third party called a neutral.
(b) Types. Negotiation, mediation, conciliation, arbitration, mini-trial, ombudsman. Negotiation is a voluntary, informal and private process between the parties themselves with no third party. Mediation is negotiation assisted by a neutral who has no power to decide for them, and any view he gives does not bind them.
(c) Advantages. It is cheaper, faster, and more private than litigation. (It is also cordial, may use an expert, is less technical and follows natural justice.)
Show the model answer to Question 12
(a) Essentials. A dispute about a point of law or fact; the dispute is justiciable; the parties voluntarily agree to resolve it through a third party; the agreement to arbitrate is not illegal; the parties have inserted a Scott v Avery clause; there is a formal reference to the third party; the third party must decide according to law; and the award is a term of the contract to be final and binding.
(b) Composition. The parties may agree the number. If they do not, there is one arbitrator. Where there are three, each party appoints one and the two appoint the third, failing which an arbitral institution or the court appoints. If a sole arbitrator is not appointed within 30 days of a written request, the designated institution or the court appoints him.
Show the model answer to Question 13
(a) Number and appointment. There was no agreement on number, so there is one arbitrator. If the parties fail to appoint him within 30 days after one party requests in writing, the designated arbitral institution or the court appoints him.
(b) The 120 days. The award must be made within 90 days, so the arbitrator was late. The delay may be a ground on which a party objects, but the syllabus does not say that it voids the award.
(c) Omega’s challenge. An aggrieved party may apply to set the award aside within three months (Taylor Woodrow). Omega applied after five months, so it is out of time. The court has no power to alter an award in any case, only to remit or set aside.
(d) Enforcement. An award is recognised as binding and, on written application to the court, is enforced. Once the court orders enforcement, Zeta may levy execution under the Sheriff and Civil Process Law.
(e) Non-arbitrable disputes. Disputes from illegal contracts, from void transactions, of a criminal nature, or relating to indictment for a public offence.
Pathfinder on alternative dispute resolution
These are the ICAN Pathfinder questions that test this topic. ICAN owns the questions and the suggested solutions, so we point you to them and do not copy them. Open your Pathfinder, attempt each question under exam conditions, then check your answer against the notes above.
Explain ADR and state three mechanisms. Revise the meaning and types of ADR.
Revise first: Meaning of ADR
Four and six essentials or elements of arbitration. Revise the essentials and the examiners’ alternative list.
Revise first: Arbitration
Explain arbitration and arbitral award. Revise arbitration and the award.
Revise first: Arbitration
How an arbitral panel is composed or constituted. Revise the composition of the tribunal.
Revise first: Arbitration
The purpose of conciliation and the composition of the conciliation body. Revise conciliation.
Revise first: Conciliation
Two disputes that can and two that cannot be referred to arbitration. Revise the table of arbitrable disputes.
Revise first: Arbitration
Four advantages of ADR over litigation. Revise advantages and the new limitations section.
Revise first: Advantages of ADR over litigation
Source: ICAN Pathfinder, Corporate and Business Law. Diets covered: November Diet, 2014 to May Diet, 2024.
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