A caterer in Kano must decide how many crates of ingredients to buy before knowing how many guests will come. Buy too few and sales are lost; buy too many and the surplus is wasted. The choice is not a matter of calculation alone, because it depends on what the caterer knows about demand and what the caterer is willing to risk.
If the chances of low, medium and high demand can be estimated, the expected value gives a single figure to compare. If they cannot, the choice depends on the decision maker’s attitude to risk, and three rules apply: maximax for the optimist, maximin for the cautious, and minimax regret for the person who wants to limit the cost of being wrong.
This topic explains the pay-off table that organises the figures, the three rules and expected values, and when each is appropriate. It builds on the earlier topic on reducing uncertainty. The next topic covers decision trees for multi-stage decisions.
In 30 seconds
A pay-off table lists the options down one side, the possible states of the world across the top, and the profit (or cost) of each option in each state in the cells.
Expected value (EV) = Σ probability × outcome: choose the option with the highest EV of profit (or lowest EV of cost); it takes account of probabilities, is a single figure and suits repeated decisions, but it is only an average, may never actually occur, and ignores spread.
If probabilities are unknown:
- maximax picks the option with the best possible pay-off (the risk seeker’s rule)
- maximin picks the option whose worst pay-off is best (the risk averse person’s rule)
- minimax regret builds a regret table (best pay-off in the state minus the option’s pay-off) and picks the option with the smallest maximum regret
Maximax, maximin and regret ignore probabilities.
Full marks come from a correct table, each rule applied step by step, and a sensible comment on which rule suits which decision maker.
Pay-off tables and expected values
The pay-off table
When a choice must be made between mutually exclusive options and the result depends on a future state that is not yet known, a pay-off table (or profit table) records every combination. One side lists the options, the other the possible outcomes (for example weak, normal and strong demand), and each cell shows the profit, or cost, of that option in that state.
The table does not say which option is best; it organises the figures so that a decision rule can be applied. Where there is a limit on what can be sold, as when perishable goods are bought in advance, the cell must show the revenue only for the quantity actually sold, and the cost of all the quantity bought.
Expected value
Where probabilities can be assigned to the outcomes, the expected value is the weighted average of the pay-offs: multiply each pay-off by its probability and add. The decision rule is to choose the option with the highest EV of profit or the lowest EV of cost.
- Advantages. It uses all the outcomes and their probabilities; it expresses risk in a single figure, which makes comparison easy; and it is a logical rule for a risk-neutral decision maker.
- Disadvantages. The probabilities may be hard to estimate and, if they are unreliable, so are the EVs. The EV is an average and is often not an outcome that can actually occur (an EV of ₦320,000 may arise from outcomes of ₦100,000, ₦300,000 and ₦700,000 but is never itself achieved). It gives no indication of the range or spread of outcomes, so it is an inadequate measure of risk. For a decision that happens only once, the average will not be achieved.
EVs are most reliable when probabilities can be estimated with reasonable accuracy and the decision is repeated many times, so that good and bad results average out. A company deciding a policy on repairs for 10,000 units a month, using defect rates from records, can rely on the EV. A company deciding whether to launch a single new product cannot: it will experience one outcome, not the average.
The three decision rules and the choice between them
Maximax
For each option, find the best possible pay-off, then choose the option with the highest of these. It is based on the view that the decision maker should aim for the highest possible return, assuming events turn out in the best way. It is the rule of the risk seeker or optimist. It ignores the possibility of poor outcomes and the probabilities of any outcome.
Maximin
For each option, find the worst possible pay-off, then choose the option whose worst pay-off is the highest. It maximises the minimum return, and is the rule of the risk averse or pessimist. It guards against the worst case but may reject options with a small chance of a poor result and a large chance of a great one.
Minimax regret
Regret is the opportunity cost of having chosen the wrong option, given the state that actually happens: the best pay-off in that state minus the pay-off of the option chosen. To apply the rule:
- In each state (each column), find the best pay-off.
- For every cell, regret = best pay-off in that column minus the pay-off in the cell. The best option in each state has a regret of zero.
- For each option, note the largest regret.
- Choose the option with the smallest of these largest regrets.
It is the rule of the person who dislikes the thought of having chosen wrongly; it limits the maximum loss relative to what could have been earned.
Which rule?
The three rules are used where there are no reliable probabilities, and each assumes a different attitude to risk. Their common weakness is that they ignore probabilities: maximin may reject a project because of a very unlikely worst case. If probabilities are known, expected value is usually more suitable, although it ignores risk.
A manager can use all of them and compare: where they agree the choice is strong, and where they disagree the manager must decide how much risk is tolerable. For costs, the rules are reversed: minimin (the lowest of the lowest costs), minimax (the lowest of the highest costs) and regret measured as the excess over the lowest cost.
Layouts for pay-off tables and decision rules
- Build the pay-off table. For perishable stock: revenue on units sold (the lesser of demand and quantity bought) less the cost of all units bought.
- Expected value. For each option: pay-off × probability, summed.
- Maximax / maximin. Best and worst pay-off in each row; choose the highest of the bests or the highest of the worsts.
- Regret table. Best in each column minus each cell; maximum of each row; choose the smallest.
Money is in naira and each answer is rounded once, at the end.
Worked examples
Example 1: expected value and the three rules. A company must choose one of three projects. Annual profit (₦000) depends on the market: weak (probability 0.3), normal (0.5) or strong (0.2). A: 100, 300, 700. B: 200, 280, 400. C: 0, 250, 850. Required: the choice under each rule.
- Expected values.
A: 0.3 × 100 + 0.5 × 300 + 0.2 × 700 = 30 + 150 + 140 = 320.
B: 60 + 140 + 80 = 280.
C: 0 + 125 + 170 = 295.
Choose A. - Maximax. Best of each: A 700, B 400, C 850. Choose C.
- Maximin. Worst of each: A 100, B 200, C 0. Choose B.
- Minimax regret. Best by state: weak 200 (B), normal 300 (A), strong 850 (C). Regret: A 100, 0, 150, so maximum 150. B 0, 20, 450, so maximum 450. C 200, 50, 0, so maximum 200. Choose A, the smallest maximum regret.
- Comment. Three rules give three answers. C suits a risk seeker, because it could earn most but may earn nothing; B suits the risk averse, since it never earns less than ₦200,000; A has the highest expected profit and the least regret, and is the best compromise if the probabilities are trusted.
Example 2: perishable stock. A caterer buys crates at ₦300 and sells each for ₦500; unsold crates are thrown away. Demand is 10 crates (probability 0.2), 20 (0.5) or 30 (0.3). The options are to buy 10, 20 or 30 crates. Required: the pay-off table and the choice by each rule.
- Pay-offs.
Buy 10: 10 crates sold in every state, 5,000 − 3,000 = ₦2,000 each.
Buy 20: demand 10 gives 5,000 − 6,000 = ₦(1,000)
demand 20 or 30 gives 10,000 − 6,000 = ₦4,000.
Buy 30: demand 10 gives 5,000 − 9,000 = ₦(4,000)
demand 20 gives 10,000 − 9,000 = ₦1,000
demand 30 gives 15,000 − 9,000 = ₦6,000. - Expected values. Buy 10: 2,000.
Buy 20: −200 + 2,000 + 1,200 = 3,000.
Buy 30: −800 + 500 + 1,800 = 1,500.
Choose 20 crates. - Maximax. Best: 2,000; 4,000; 6,000. Buy 30.
- Maximin. Worst: 2,000; (1,000); (4,000). Buy 10.
- Regret. Best by state: 2,000, 4,000, 6,000. Buy 10: 0, 2,000, 4,000, maximum 4,000. Buy 20: 3,000, 0, 2,000, maximum 3,000. Buy 30: 6,000, 3,000, 0, maximum 6,000. Buy 20.
- Comment. Expected value and minimax regret agree on 20 crates, which is the choice most would make; the optimist buys 30 and the pessimist buys 10.
Expect variants: costs rather than profits (reverse the rules), a table with probabilities given for only some states, or a question that asks which rule suits a given manager.
Single-period stocking decisions and expected net present value
Single-period stocking. When stock must be ordered once for the whole season, with no repeat order. Demand is uncertain, build a payoff table: for each order quantity and each level of demand, calculate contribution = units sold × unit contribution, less the loss on any unsold units (cost less salvage value) and less any penalty for unmet demand (lost profit on extras).
Weight each row by the probabilities and choose the order quantity with the highest expected contribution; costs of ordering that are the same for every option are ignored. Example. Cost ₦100, selling price ₦160 (contribution ₦60), unsold units sold at ₦70 (loss ₦30), penalty for unmet demand ₦20 a unit. Demand 200 (0.3), 300 (0.5), 400 (0.2). Order 200: 12,000; 10,000; 8,000, expected ₦10,200. Order 300: 9,000; 18,000; 16,000, expected ₦14,900. Order 400: 6,000; 15,000; 24,000, expected ₦14,100.
Order 300. This differs from the economic order quantity model, which assumes known demand, repeat orders and no lost sales or surplus, and finds the order size that minimises ordering and holding costs; the single-period model accepts uncertain demand, one order and the cost of both over- and under-stocking.
Expected NPV with uncertain cash inflows. When several uncertain factors change the estimated inflows, find the expected change in inflows and apply it before discounting (outflows that are reliable are left alone). Example. Investment ₦12m; annual inflows ₦9m and outflows ₦4m for 5 years; cost of capital 10% (annuity factor 3.791). Factor 1: 10% chance inflows fall 20%; factor 2: 25% chance they fall 8%; factor 3: 30% chance they rise 6%.
Expected change = −0.10 × 20% − 0.25 × 8% + 0.30 × 6% = −2.2%. Expected inflow = 9 × 0.978 = 8.802m; net 8.802 − 4 = 4.802m; PV = 4.802 × 3.791 = 18.20m; expected NPV = ₦6.20m, against ₦6.96m on the unadjusted figures.
Measuring risk: standard deviation and the coefficient of variation
The expected value shows the average outcome but not the risk. The spread of possible outcomes is measured by the standard deviation (the square root of the probability-weighted squared differences from the expected value). A risk-averse person chooses the option with the lowest standard deviation for a given return.
The trade-off between risk and return is judged by the coefficient of variation = standard deviation ÷ expected value: the lower the figure, the less risk per naira of expected return. Example. Project A: expected value ₦200m, standard deviation ₦40m, coefficient 0.20. Project B: expected value ₦120m, standard deviation ₦18m, coefficient 0.15. B gives less return but less risk per naira.
Attitudes: a risk-averse decision maker avoids risk without adequate compensation; a risk-neutral one ignores risk and uses expected values; a risk-seeking one takes risk without requiring compensation.
A credit decision with a risk of non-payment
Whether to grant credit is an expected-value NPV problem. Example. An order for 3 machines at ₦4m each (₦12m): 10% deposit (₦1.2m) is paid now; the balance of ₦10.8m is due in 12 months.
Experience: 60% of customers pay on time; the other 40% go to a debt agency, which has a 50% chance of recovering the whole balance at once; its fee of ₦300,000 is payable whenever it is used and is not refundable; if it fails the debt is written off. Costs: ₦2.5m a machine, 80% for materials now (₦6m) and 20% at delivery in 12 months (₦1.5m). Cost of capital 15% (year-1 factor 0.8696).
Expected receipt of the balance = 0.60 × 10.8 + 0.40 × 0.50 × 10.8 = 6.48 + 2.16 = ₦8.64m. Expected agency fee = 0.40 × 0.3 = ₦0.12m. Net year-1 flow = 8.64 − 0.12 − 1.5 = ₦7.02m; PV = 7.02 × 0.8696 = ₦6.104m. NPV = 1.2 − 6.0 + 6.104 = +₦1.304m, so accept on financial grounds if there is spare capacity. Also consider the customer’s credit standing (a credit bureau report), the size of the order against capacity, effect on cash flow, and repeat business.
Common mistakes
- Computing revenue on units bought instead of units sold in a perishable-stock table.
- Regret from the wrong direction. Take the best pay-off in the column and subtract the cell.
- Choosing the largest regret instead of the smallest maximum regret.
- Using probabilities with maximax, maximin or regret. They do not use them.
- Applying profit rules to costs without reversing.
- Presenting the EV as the result that will happen. It is an average.
Quick revision
- EV = Σ probability × outcome; best for repeated decisions; ignores spread.
- Maximax: best of the best (risk seeker). Maximin: best of the worst (risk averse).
- Regret = best in the column minus the cell; choose the smallest maximum regret.
- The three rules ignore probabilities.
How the marks are earned
- Table: the pay-offs in full, with working.
- Rules: each applied step by step.
- Comment: attitude to risk and the limits of each rule.
Practice questions
These are original questions, written in the style of the Skills examination. Work each one before you open the answer.
Recall check: multiple choice
Question 1. The expected value of a decision is:
- The weighted average of its outcomes using their probabilities
- The best outcome
- The worst outcome
- The most likely outcome
Show the answer
A. Probability × outcome, summed.
Question 2. The EV decision rule is to choose:
- The lowest EV of profit
- The most likely outcome
- The highest EV of profit, or lowest EV of cost
- The highest possible profit
Show the answer
C. It suits a risk-neutral decision maker.
Question 3. The EV is most reliable when the decision is:
- A one-off
- Repeated many times
- Made without data
- Very risky
Show the answer
B. Good and bad outcomes average out.
Question 4. A weakness of EV is that it:
- Uses probabilities
- Gives one figure
- Is easy to use
- Gives no indication of the spread of outcomes
Show the answer
D. It is an average, not an actual outcome.
Question 5. The maximax rule chooses the option with:
- The best worst case
- The lowest regret
- The best possible pay-off
- The highest probability
Show the answer
C. It is the optimist’s rule.
Question 6. The maximin rule:
- Maximises the minimum pay-off, and suits the risk averse
- Maximises the maximum pay-off
- Minimises regret
- Uses probabilities
Show the answer
A. It guards against the worst case.
Question 7. Regret is:
- The cost of the option
- The profit
- The probability of failure
- The opportunity cost of the wrong choice, given the state that occurs
Show the answer
D. Best pay-off in the state less the pay-off chosen.
Question 8. In a regret table the best pay-off in each column has a regret of:
- One
- Zero
- The pay-off
- Minus one
Show the answer
B. Nothing was lost by choosing it.
Question 9. Maximax suits:
- A risk seeker
- A risk averse manager
- Any manager
- A risk neutral manager
Show the answer
A. It aims at the highest possible return.
Question 10. Maximax, maximin and minimax regret all ignore:
- The pay-offs
- The options
- The probabilities of the outcomes
- The states
Show the answer
C. This is their main weakness.
Section B style: written questions
Question 11 (10 marks). (a) Explain how a pay-off table is built. (2 marks) (b) State THREE advantages and THREE disadvantages of expected values. (6 marks) (c) Explain regret. (2 marks)
Question 12 (15 marks). A company chooses between a large, medium and small plant. Annual profit (₦m) with low, moderate and high demand (probabilities 0.3, 0.4, 0.3): Large: (20), 30, 95. Medium: 0, 45, 60. Small: 10, 25, 35.
(a) Calculate the expected value of each and state the choice. (5 marks) (b) Apply maximax. (2 marks) (c) Apply maximin. (2 marks) (d) Prepare a regret table and apply minimax regret. (4 marks) (e) Say which manager each rule suits. (2 marks)
Question 13 (20 marks). A company can launch X, Y or Z. Annual profit (₦m) in a boom, normal market or slump (probabilities 0.25, 0.5, 0.25): X: 120, 80, 20. Y: 200, 60, (40). Z: 90, 70, 50.
(a) Calculate the expected values and state the choice. (6 marks) (b) Apply maximax, maximin and minimax regret. (8 marks) (c) Discuss the advantages and disadvantages of expected values. (6 marks)
Model answers
Show the model answer to Question 11
(a) List the options on one side and the possible states across the top, and in each cell enter the profit or cost of that option in that state (2).
(b) Advantages, any three: uses all outcomes and probabilities; single figure; easy to compare; suits risk-neutral and repeated decisions. Disadvantages, any three: probabilities hard to estimate; an average that may not occur; no indication of spread; unsuitable for one-off decisions (1 each).
(c) Regret is the opportunity cost of having chosen the wrong option, given the state that occurs: the best pay-off in that state less the pay-off of the option chosen (2).
Show the model answer to Question 12
(a)
- Large.
(20) × 0.3 + 30 × 0.4 + 95 × 0.3 = −6 + 12 + 28.5 = 34.5. - Medium.
0 + 18 + 18 = 36. - Small.
3 + 10 + 10.5 = 23.5. - Choose medium (5).
(b) Best: large 95, medium 60, small 35. Choose large (2).
(c) Worst: large (20), medium 0, small 10. Choose small (2).
(d) Best by state: low 10, moderate 45, high 95. Regret: Large 30, 15, 0 → maximum 30; Medium 10, 0, 35 → maximum 35; Small 0, 20, 60 → maximum 60. Choose large (4).
(e) Maximax: risk seeker. Maximin: risk averse. Regret: someone who wishes to limit the cost of the wrong choice. EV: risk neutral (2).
Show the model answer to Question 13
(a)
- X: 30 + 40 + 5 = 75.
- Y: 50 + 30 − 10 = 70.
- Z: 22.5 + 35 + 12.5 = 70.
- Choose X (6).
(b) Maximax: best 120, 200, 90, so Y. Maximin: worst 20, (40), 50, so Z. Regret: best by state 200 (Y), 80 (X), 50 (Z). X: 80, 0, 30, maximum 80. Y: 0, 20, 90, maximum 90. Z: 110, 10, 0, maximum 110. Choose X (8).
(c) Advantages: uses all outcomes and probabilities; one figure; easy comparison. Disadvantages: probabilities may be unreliable; an average that may not occur; no indication of risk or spread; poor for a one-off decision (6).
Pathfinder on Expected values and decision rules
These are the ICAN Pathfinder questions that test this topic. ICAN owns the questions and the suggested solutions, so we point you to them and do not copy them. Open your Pathfinder, attempt each question under exam conditions, then check your answer against the notes above.
Expected selling prices; high-low unit variable cost; marginal profit statement; drop a product, price and shift changes; limits of sensitivity analysis.
Revise first: Layouts for pay-off tables and decision rules
ABC v labour-hour rate; expected selling prices; reasons for ABC.
Revise first: Layouts for pay-off tables and decision rules
Credit decision, three outcomes, expected NPV (NPV outside course).
Revise first: Layouts for pay-off tables and decision rules
Working capital cycle (outside the map); pay-off table, maximax, maximin and minimax regret for daily boxes of apples.
Revise first: Layouts for pay-off tables and decision rules
Football programmes pay-off table with probabilities; expected profit; perfect information; limits of expected value.
Revise first: Layouts for pay-off tables and decision rules
Expected NPV of two projects with joint probabilities (same as Nov 2021 Q5; NPV outside course).
Revise first: Layouts for pay-off tables and decision rules
ABC v labour-hour rate with five pools; expected selling prices; reasons for ABC.
Revise first: Layouts for pay-off tables and decision rules
Expected NPV with three uncertain factors and joint probabilities (NPV itself outside course).
Revise first: Layouts for pay-off tables and decision rules
No-calculation explanation of maximin, maximax, minimax regret, expected value and risk attitudes.
Revise first: Layouts for pay-off tables and decision rules
Redraft school budget with expected values; incremental v zero-based budgeting.
Revise first: Layouts for pay-off tables and decision rules
Stock order quantity under demand probabilities (expected value), compare with EOQ.
Revise first: Layouts for pay-off tables and decision rules
ABC v single labour-hour rate, five pools; expected selling prices (a,c in 8/9; b in 33).
Revise first: Layouts for pay-off tables and decision rules
Source: ICAN Pathfinder, Performance Management. Diets covered: March/July Diet, 2020 to May Diet, 2026. All 13 diets in the Pathfinder are mapped.
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